boosted by the prevailing philosophy of consumerism. It is not until they run into problems that such employees come to appreciate the difference a union can make. Respondents were also asked how they learnt of their rights. Across the three sectors, the most recurring source is the company's/employee's handbook while the second mostly mentioned source is educational fora such as the formal school system, seminars and the mass media. These are not sources that are likely to lay much emphasis on the far-reaching rights of workers. The employees' handbook, containing duties and rights of employee as well as the obligations of employers to workers is usually drawn up by management with little or no inputs from employees. In the same vein, the formal school system, most seminar programmes and the mass media have not been proponents of social change. Trade unions should sensitize workers about their rights as soon as they enter into the employment relationship. Just as management gives the“Employees' Handbook” to the new worker, the union should also give him a union manual detailing workers' rights, among other things. The responses are as indicated in Tables 10a and b below. Table 10a: Source of awareness Valid Company's handbook Union Frequency 118 28 Percent 31.2 7.4 Valid Percent 41.0 9.7 Cumulative Percent 41.0 50.7 At school/seminars/med 114 30.2 ia/other workers From previous work experience 28 7.4 Total 288 76.2 Missing System 90 23.8 Total 378 100.0 39.6 9.7 100.0 90.3 100.0 Source: Field survey, 2009 31