Discussions: • Developing a Strategy and approach to health insurance • Developing specific strategies on the three top priorities: o Health Education, o Finance/funding, o Re-organization/ reform on the health sector and also improvements to be made on their management • Raising managerial capacities on health reform(World Bank experts have identified that there is a lack of managerial capacities on health reform, on policy making and on health institutions • Developing Health insurance Campaign(promoting, informing, producing manuals specifically on informing citizens on health insurance and what it means; what is expected of them in this regard; what is the coverage and how will they be contributing/ financing it) • O ering opportunities for further education and evaluation of the sta on the health sector in general through programs, seminars, various courses and post graduate degree so that there is a good balance between the practical and the theoretical component • Developing a national Emergency Services(EMS) diagnose and treatment protocols according to patient symptoms. • Developing the health financing system according to the solidarity model of health insurance fund(the solidarity model in which each citizens is a contributor or paying through premiums) to expect quality services, and the citizen to no longer be burdened financially. • Functionalizing the regional hospital in Prishtina and Prizren, with emphasis on o ering services to the citizens in rural areas. In this way, there is less burden on the citizen to travel far to receive basic medical services. • Supporting Schools that specialize in di erent fields in the health sector such as scientific research and sta that deals specifically with statistics and research of infectious diseases and their prevention Possible Projects for tackling the issues: • Monthly round table discussions with healthcare stakeholders • Policy briefs on specific issues where there is lack of information • Developing an informative campaign for the general population about health sector and health insurance • Hosting a live Q&A with the public for healthcare 47