ed to fares, earnings and customer feedback(Sec­tion 13(1)). → Your aggregator is required to take measures to pre­vent discrimination, by the automated systems uti­lised by them, on the basis of religion, race, caste, gender, or place of birth or on the grounds of disabil­ity(Section 13(2)). → You are also entitled to a human point of contact, desig­nated by the aggregator, for redressal of your grievances (Section 18). → Section 13 Transparency in respect of automated monitoring and decision-making systems → Section 18 Nomination of Point of Contact for Enquiries b) Bihar and Jharkhand: The digital rights of platform workers under the platform worker laws in Bihar and Jharkhand are similar, hence this section provides com­bined digital labour compliances for aggregators. The Gig and Platform Based Workers(Registration, So­cial Security and Welfare) Act, 2025(“the Bihar Act”) 43 is not yet in force, and will come into force on such date/s as will be notified by the Bihar State Govern­ment. The Bihar Act mandates transparency by aggre­gator platforms in respect of the automated monitoring and decision-making systems that they utilise. The Jharkhand Platform Based Gig Workers(Registration and Welfare) Act, 2025(“the Jharkhand Act”) 44 was en­acted in August 2025 and is set to come into force with ­in 120 days from its enactment or before, as notified by the Government of Jharkhand. As a platform worker in Bihar and Jharkhand, you have the following rights under the above-mentioned Acts: → Your aggregator must inform you, in simple language and in Hindi, English or any other language listed in the Eighth Schedule of the Constitution of India known to you, regarding the procedure to seek infor­mation in respect of the automated monitoring and decision-making parameters employed by them, which have an impact on your working conditions, including but not limited to fares, earnings and cus­tomer feedback.(Bihar-Section 13(1), Jharkhand-Sec ­tion 16(1)). → Your aggregator is required to take measures to pre­vent discrimination, by the automated systems uti­lised by them, on the basis of religion, race, caste, gender, or place of birth or on the grounds of disabil­ity(Bihar-Section 13(2), Jharkhand-Section 16(2)). → Your aggregator must communicate the following in­formation to you: a. the main parameters which, either individually or collectively, are the most important for determining the allocation of work, the distribution of work, the assessment of work carried out, and the grounds for denial of work; b. the rating system, if any, set up by the aggregator; c. categorisation of platform workers, on the basis of the quality of service rendered, log-in time, or any other criteria, where such categorisation is em­ployed by the aggregator; d. the personal data of the respective platform work­ers available with the aggregator, such personal data which is processed by the aggregator, includ­ing the purposes for which such personal data is processed; e. any other information that may be notified by the State Government(Bihar-Section 13(3), Jharkhand-Section 16(3)). → In cases of account deactivation, suspension, or signif­icant reduction in work opportunities, your aggregator must provide you with: a. a written explanation outlining the specific reasons; b. the data or actions that led to the decision; c. an opportunity to appeal or request review of the de­cision within a stipulated timeframe(Bihar-Section 13(5), Jharkhand-Section 16(4)). 43  As on the date of this report, this Act is awaiting the assent of the Governor as this is a necessary pre-requisite before the Bill becomes a law. Link to the Act, https://prsindia.org/files/bills_acts/acts_states/bihar/2025/Act8of2025BR.pdf 44  As on the date of this report, this Act is awaiting the assent of the Governor as this is a necessary pre-requisite before the Bill becomes a law, https://shramadhan. jharkhand.gov.in/ftp/WebAdmin/documents/Gig-worker-social-security.pdf What Are Your Rights – And What Are Management’s Obligations? 17