ensuring that respondents express their true feelings. In addition, interviews were held with key trade union officials, employers' representatives and officials of state agencies involved in labour administration. In all, 850 questionnaires were given out to workers across the three sectors in Abuja(150), Lagos(500) and Port-Harcourt(200). A total of 378 questionnaires were returned representing 44.47% rate of return. However, it should be noted that not all the respondents supplied answers to all the questions, as such not all the responses added up to the total number of questionnaires that were returned. In cases where respondents were allowed multiple responses, the total number of responses exceeded the number of questionnaires returned. In analyzing the responses, descriptive statistics were used, with frequency distribution indicating percentages. The demographic characteristics of respondents are presented in the tables below. Demographic Characteristics of Respondents Out of the 378 respondents 160(42.3%) come from the banking sector, 114(30.2%) are from telecommunications while the remaining 104(27.5%) are from the oil and gas sector. We shall briefly look at the demographic characteristics of the respondents. Table 1: Distribution of respondents by sector Valid Telecommunication Oil& Gas Banking Total Frequency 114 104 160 378 Source: Field survey, 2009. Percent 30.2% 27.5% 42.3% 100.0 Valid Percent 30.2% 27.5% 42.3% 100.0 Cumulative Percent 30.2% 57.7% 100.0 Age Distribution In terms of age, the majority of our respondents fall below the age of 50. Of the 360 who volunteered information on their ages, only 5 are above 50 years of age and all the five are from the oil and gas sector. This suggests a relatively young group who are likely to be concerned about their rights and entitlements at work. The complete information is presented in Table 2a and b below. 3