The discussion about workplace transformations brings together questions about technological change, from physical and virtual automation processes by bots and robots to platform economies, big data, and artificial intelligence.

New forms of work have followed the digital technological turn. Globally, thousands of businesses linked to digital technology now depend on algorithms built to sustain service, transport, telecommunications, and manufacturing activities.

The debate about the implications of these changes has created both positive and negative scenarios. In Mexico, the shock of digital transformation is asymmetric, affecting some regions, some sectors, and some vulnerable groups much more than others.