Note: This graph shows that the majority of ethnic Albanians and Serbs conceive this process as a positive element following with those of 23% who disagreed and 16% having no opinion. The newly created municipality was a: (Alb) The newly created municipality was a: (Ser) 15% 40% 45% God decision Bad decision I do not know 16% 12% 72% God decision Bad decision I do not know Figure 2& 3. The first below graph represents only the Kosovar with Albanian ethnic background perspective on the process of decentralization and the second represents the Kosovar with Serbian ethnic background. Note: In general terms Kosovar with Serbian ethnicity have expressed more doubts comparing to their Albanian compatriots that the process of decentralization has achieved to yield the expected positive results as proclaimed by the international Do you think that the newly created municipality has increased the potential to provide 25% 54% 21% Better public services Worse public services The sitation is the same Figure 4. The Kosovar with Albanian and Serbian ethnic background perspective on whether the newly created municipality from the decentralization process has helped to improve the overall public services