Contents Foreword...............................................................................................................................................................v Preface..................................................................................................................................................................vi 1.0 Introduction: Smart mobility...................................................................................................................1 2.0 Social sustainability of smart mobility..................................................................................................4 2.1 Assessing smart mobility in India on parameters of social sustainability......................................... 4 2.2 User Demographics.......................................................................................................................5 2.3 Gendered mobility around the world and in India..........................................................................6 2.4 Digital literacy................................................................................................................................7 2.5 Neglected geographical areas........................................................................................................9 2.6 Safety..........................................................................................................................................10 3.0 Survey of users and professionals.........................................................................................................11 4.0 Conclusions.............................................................................................................................................14 5.0 Recommendations: Practice and policy................................................................................................16 5.1 Data sharing................................................................................................................................16 5.2 Integrating social sustainability evaluations into technocratic assessments of transport.................16 5.3 Designing of e-vehicles for women drivers...................................................................................16 5.4 Regular appraisals of legal provisions that encourage an increase in shared mobility....................17 5.5 Regulatory mechanisms: Safety, employment and fares...............................................................18 5.6 Passenger and driver safety..........................................................................................................18 5.7 Employment conditions...............................................................................................................18 5.8 Rationalising fares..........................................,............................................................................18 5.9 Digital literacy..............................................................................................................................23 5.10 Gaps in the guidelines.................................................................................................................19 References......................................................................................................................................................20-21 List of gures Figure 1: Figure 2: Figure 3: Figure 4: Growth of smartphones in India(Since 2010 and projected up to 2040)................................................9 Types of smart and shared mobility used by respondents......................................................................11 Characteristics that users associate with smart and shared mobility in India...........................................11 Improvements that respondents' would like in smart mobility services in India......................................13 Survey form on Smart Mobility....................................................................................................................22-24